At NorthsBridge Bank, protecting your privacy and personal information is one of our highest priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online banking services.
If you have any questions about this Privacy Policy, please contact us using the information provided on our website.
This Privacy Policy applies only to information collected through our website and online services. It does not apply to information collected offline or through other channels unless specifically stated.
By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
We may collect personal information that you voluntarily provide, including but not limited to:
Full name
Email address
Phone number
Residential or mailing address
Date of birth (where applicable)
Account registration information
Business information (if applicable)
Messages, inquiries, and attachments you send to us
We may also automatically collect technical information such as:
IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of access
Referring website
Cookies and similar technologies
We use your information to:
Provide and maintain our banking services
Process account registrations and service requests
Improve our website and customer experience
Personalize content and services
Respond to inquiries and customer support requests
Send important account notifications and service updates
Detect, investigate, and prevent fraud or unauthorized activities
Meet legal, regulatory, and compliance requirements
Protect the security of our systems and users
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services.
You may disable cookies through your browser settings; however, some website features may not function properly.
Like most websites, NorthsBridge Bank uses standard log files. These files may include IP addresses, browser type, Internet Service Provider (ISP), timestamps, referring/exit pages, and click information. This information is used for security, analytics, troubleshooting, and website administration and is not used to personally identify visitors.
Our website may use trusted third-party service providers for analytics, payment processing, security, or communication services.
These providers only receive the information necessary to perform their services and are required to protect your information in accordance with applicable privacy laws.
We are not responsible for the privacy practices of third-party websites linked from our website. We encourage you to review their privacy policies before providing personal information.
We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of transmission or electronic storage is completely secure.
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your personal information
Restrict or object to certain processing activities
Request a copy of your personal data
Withdraw consent where applicable
Requests will be handled within the time required by applicable law.
If you are a California resident, you may have rights regarding the collection, use, disclosure, and deletion of your personal information as provided under applicable California privacy laws.
To exercise these rights, please contact us using the information provided on our website.
If you are located in the European Economic Area (EEA), you may have rights under the General Data Protection Regulation (GDPR), including:
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to object
Right to data portability
We will respond to verified requests in accordance with applicable legal requirements.
NorthsBridge Bank does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately so we can promptly remove it.
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date. Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact NorthsBridge Bank through the contact information available on our website.